About the data processing
Below you can read how we process your data, where we store it (or have it stored), which security techniques we use and to whom the data is available.
Our web store has been developed with software from WooCommerce, we have chosen Buskruit for our web hosting. Personal data that you make available to us for the purposes of our services is shared with this party. Buskruit has access to your data to give us (technical) support, they will never use your data for any other purpose. On the basis of the agreement we have concluded with them, Buskruit is required to take appropriate security measures. These security measures consist of the application of SSL encryption and a strong password policy. Backups are regularly made to prevent data loss. Our web store has been developed with software from WooCommerce. We have taken appropriate technical and organizational measures to prevent misuse, loss and corruption of data as much as possible. These security measures consist of the application of SSL encryption and a strong password policy. Backups are regularly made to prevent data loss.
We purchase web hosting and email services from Buskruit. Buskruit processes personal data on our behalf and does not use your data for its own purposes. However, this party can collect metadata about the use of the services. These are not personal data. Buskruit has taken appropriate technical and organizational measures to prevent the loss and unauthorized use of your personal data. Buskruit is required to maintain confidentiality under the agreement.
We use the services of Gmail for our regular business email traffic. This party has taken appropriate technical and organizational measures to prevent misuse, loss and corruption of your and our data as much as possible. Gmail has no access to our mailbox and we treat all our email traffic confidentially.
We use the Rabobank and Mollie platforms to handle (part of) the payments in our web store. Both parties process your name, address and place of residence information and your payment details such as your bank account or credit card number. Rabobank and Mollie have taken appropriate technical and organizational measures to protect your personal data. Rabobank and Mollie reserve the right to use your data to further improve the service and to share (anonymous) data with third parties in that context. In the case of an application for a deferred payment (credit facility), both parties share personal data and information regarding your financial position with credit rating agencies. All the aforementioned guarantees with regard to the protection of your personal data also apply to the parts of the Rabobanks and Mollies services for which they engage third parties. Rabobank and Mollie do not store your data any longer than is permitted by law.
If you place an order with us, it is our job to have your package delivered to you. We use the services of PostNL and DHL to perform the deliveries. It is therefore necessary that we share your name, address and place of residence information with these parties. PostNL and DHL use this information only for the performance of the agreement. In the event that they engage subcontractors, they will also make your data available to these parties.
General purpose of the processing
We use your data solely for the purpose of our services. This means that the purpose of the processing is always directly related to the assignment that you provide. We do not use your data for (targeted) marketing. If you share data with us and we use this data to contact you at a later date – not at your request – we will ask you for explicit permission. Your data will not be shared with third parties, other than to meet accounting and other administrative obligations. These third parties are all held to confidentiality on the basis of the agreement between them and us or an oath or legal obligation.
Automatically collected data
Data that is automatically collected by our website is processed with the aim of further improving our services. This data (for example your IP address, web browser and operating system) is not personal data.
Cooperation with tax and criminal investigations
In certain cases, The Gouda Shop can be required to share your data in connection with fiscal or criminal investigation by the government on the basis of a legal obligation. In such a case we are forced to share your data, but we will oppose this within the possibilities that the law offers us.
We keep your data for as long as you are a client of ours. This means that we save your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also regard this as a request to remove your personal data. Based on applicable administrative obligations, we must keep invoices with your (personal) data, so we will keep this data for as long as the applicable period runs. However, employees no longer have access to your client profile and documents that we have produced as a result of your assignment.
On the basis of the applicable Dutch and European legislation, you as a data subject have certain rights with regard to the personal data processed by or on behalf of us. We will explain below what these rights are and how you can invoke these rights. In principle, in order to prevent abuse, we will only send copies of your data to your email address already known to us. In the event that you wish to receive the data at a different email address or, for example, by post, we will ask you to identify yourself. We keep records of settled requests, in the case of a request to remove your data we administer anonymized data. You will receive all copies of data in the machine-readable data format that we use within our systems. You have the right to submit a complaint to the Dutch Data Protection Authority at any time if you suspect that we are using your personal data in the wrong way.
Right of inspection
You always have the right to view the data that we (have) process and that relate to your person or that can be traced to you. You can make a request to that effect to the owner of The Gouda Shop. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with an overview of the processors who have this data at the e-mail address known to us, stating the category under which we have stored this data.
You always have the right to have the data changed that we process (or have processed) that relate to your person or that can be traced to you. You can make a request to that effect. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the email address known to us that the information has been changed.
Right to limit processing
You always have the right to limit the data that we process (or have processed) that relate to or can be traced to your person. You can make a request to that effect. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the email address known to us that the information until you remove the restriction will no longer be processed.
Right to transferability
You always have the right to have another party use the data that we process (or have processed) that relate to your person or that can be traced to you. You can make a request to that effect. You will receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all data about you that we have processed or that have been processed on our behalf by other processors or third parties at the email address known to us. In all likelihood, in such a case, we can no longer continue to provide services, because the secure linking of data files can then no longer be guaranteed.
Right of objection and other rights
In certain cases you have the right to object to the processing of your personal data by or on behalf of The Gouda Shop. If you object, we will immediately cease the data processing pending the handling of your objection. If your objection is justified, we will provide you with copies of data that we process or have processed, and then permanently cease processing. You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that this is the case, please contact the owner of The Gouda Shop.
Our website generates cookies from the company Google and from the software package Matomo. We use the Matomo service to keep track of and receive reports on how visitors use the website. The collected data is not shared with third parties. Google’s cookies are only used for reCAPTCHA, a way to prevent us from receiving unwanted messages via the contact form.
The Gouda Shop
Elzepad 1 (this is not a visiting address)
2803 JC Gouda the Netherlands
T +31 6273 44 702
Owner: Tessa Halm